E-commerce & Retail

E-commerce & Retail Technology Solutions

Comprehensive technology solutions for online and physical retailers. From high-performance WiFi and network infrastructure to custom e-commerce platforms and IT support, we deliver secure, scalable, and reliable technology that drives sales growth and operational efficiency.

Retail Technology Challenges We Solve

We understand the competitive pressures facing retailers. Our technology solutions address the critical challenges that impact sales growth, customer satisfaction, and operational efficiency.

Payment Security & PCI DSS

Retailers handling card payments must comply with PCI DSS standards whilst protecting customer payment data. Security breaches damage reputation and result in significant fines. Robust security infrastructure is essential for customer trust and regulatory compliance.

Peak Trading Performance

Black Friday, Christmas, and sales events generate massive traffic spikes that can overwhelm systems. Website downtime during peak periods directly impacts revenue. Scalable infrastructure with high availability is critical for capitalising on high-demand periods.

Omnichannel Integration

Modern customers expect seamless experiences across online, mobile, and physical stores. Disconnected systems create poor customer experiences and operational inefficiencies. Integrated technology enables click-and-collect, unified inventory, and consistent customer service.

Competitive Digital Pressure

E-commerce competition is intense with customer expectations constantly rising. Retailers need modern technology to compete on price, convenience, and experience. Strategic technology investments enable faster delivery, personalisation, and operational efficiency.

Comprehensive Retail Technology Services

From network infrastructure to custom e-commerce platforms, we provide all the technology services retailers need to compete effectively online and in-store whilst maintaining security and compliance.

WiFi Installation

High-performance wireless networks for retail stores and warehouses. Guest WiFi for customers and secure staff networks with PCI DSS compliance.

Learn more →
Cabling Installation

Professional structured cabling for retail environments. Cat6/Cat6a and fibre optic infrastructure supporting POS systems, inventory management, and digital signage.

Learn more →
Access Control Systems

Advanced access control for stockrooms, warehouses, and retail premises. Secure staff areas and protect high-value inventory with comprehensive audit trails.

Learn more →
CCTV Systems

GDPR-compliant surveillance protecting premises, stock, and staff. Loss prevention, customer behaviour analytics, and remote monitoring solutions.

Learn more →
IT Support

24/7 retail IT support for POS systems, e-commerce platforms, and inventory management. Peak trading period support with rapid response times.

Learn more →
Software Development

Custom e-commerce platforms, inventory management, POS systems, and omnichannel retail solutions. Scalable platforms built for growth.

Learn more →
Mobile Applications

Native retail apps for iOS and Android. Customer shopping apps, loyalty programmes, staff management tools, and mobile POS solutions.

Learn more →
VoIP Systems

Modern cloud-based phone systems for retailers. Multi-store connectivity, call centre integration, and customer service features.

Learn more →
Virtual CTO

Strategic technology leadership for retail businesses. Expert guidance on e-commerce strategy, digital transformation, and technology investments.

Learn more →

Serving All Retail Sectors

From pure-play e-commerce to multi-channel retailers, we deliver tailored technology solutions that meet the specific needs of each retail sector whilst maintaining the highest standards of security and performance.

Online Retailers & Pure-Play E-commerce

We support online retailers with high-performance hosting infrastructure, custom e-commerce platforms, payment gateway integration, and scalable technology that handles traffic spikes. Our solutions enable rapid growth whilst maintaining site performance, security, and customer experience during peak trading periods.

Scalable cloud hosting
Payment gateway integration
Inventory management
Peak period support

Multi-Channel Retailers & High Street Stores

For retailers with physical and online presence, we deliver integrated technology connecting stores, warehouses, and e-commerce platforms. Our solutions enable click-and-collect, unified inventory visibility, and consistent customer experiences across all touchpoints including POS systems and digital signage.

POS system integration
Store WiFi networks
Digital signage
Unified inventory

Wholesale & B2B E-commerce

Wholesale businesses need robust platforms handling complex pricing, bulk ordering, and trade customer management. We build custom B2B portals with account-specific pricing, approval workflows, credit management, and integration with ERP systems for seamless order processing.

Custom B2B portals
Tiered pricing systems
Bulk order management
ERP integration

Fashion & Marketplace Platforms

Fashion retailers and marketplaces require sophisticated platforms with product variations, size guides, vendor management, and integration with fashion-specific fulfilment services. We deliver platforms that handle multi-vendor operations, seasonal collections, and complex product catalogues efficiently.

Marketplace platforms
Vendor management
Size/variant handling
Fashion logistics

The Benefits of Modern Retail Technology

Investing in the right technology delivers measurable improvements in sales, customer satisfaction, and operational efficiency. Here's how our solutions transform retail performance.

Increased Conversion Rates

Fast-loading websites, streamlined checkout processes, and mobile-optimised experiences significantly improve conversion rates. Our technology reduces cart abandonment, improves user experience, and directly increases online revenue through better performance and usability.

Operational Efficiency

Integrated systems eliminate manual processes, automate inventory management, and streamline order fulfilment. Staff spend less time on administrative tasks and more time serving customers, whilst automation reduces errors and speeds up operations.

Enhanced Customer Experience

Personalised recommendations, seamless omnichannel experiences, and fast customer service create loyal customers who return and recommend. Technology enables retailers to understand customer behaviour and deliver experiences that build long-term relationships.

Data-Driven Growth

Modern retail technology captures valuable customer and sales data enabling better decision-making. Analytics reveal buying patterns, identify trends, and optimise pricing strategies. Data insights help retailers stock the right products and target marketing effectively.

Compliance & Standards

Retail technology must meet rigorous security and compliance standards, especially for payment processing. We ensure all our solutions adhere to the latest regulations and industry best practices.

PCI DSS Compliance

Full compliance with Payment Card Industry Data Security Standards for secure handling of cardholder data and payment processing.

GDPR Protection

Comprehensive data protection measures ensuring customer data is handled according to UK GDPR regulations with appropriate consent and security.

Cyber Essentials Plus

Government-backed cyber security certification demonstrating robust security controls protecting against common cyber threats.

ISO 27001 Standards

Information security management practices aligned with international standards for e-commerce data protection and operational security.

Why Choose Synergi Tech

We understand the unique challenges of retail technology. Here's why retailers trust us with their most critical systems.

E-commerce Performance Specialists

Deep expertise in e-commerce platforms, payment gateways, and retail technology ensuring fast, secure, and scalable solutions. We understand conversion optimisation, peak trading challenges, and the technology needed to compete effectively online.

Retail Operations Understanding

Experience working with physical stores, warehouses, and omnichannel operations gives us insight into real retail challenges. Our solutions integrate online and offline seamlessly, supporting click-and-collect, unified inventory, and consistent customer service.

PCI DSS & Security Experts

Comprehensive knowledge of payment security, PCI DSS compliance, and fraud prevention protects your business and customers. Our security-first approach ensures customer trust whilst maintaining smooth payment processing and regulatory compliance.

Scalable Growth Infrastructure

Cloud-first architecture and modern platforms that scale automatically during peak periods without performance degradation. Our infrastructure grows with your business, handling traffic spikes during sales events without additional intervention or downtime.

Peak Trading Support

24/7 support during critical trading periods ensures systems remain operational when it matters most. We provide enhanced monitoring and rapid response during Black Friday, Christmas, and major sales events when downtime directly impacts revenue.

Long-Term Technology Partnership

We work alongside retailers as strategic partners, not just suppliers. Unlimited ongoing support, continuous optimisation, and proactive technology guidance help you stay competitive and capitalise on new e-commerce opportunities as they emerge.

Ready to Transform Your Retail Technology?

Let's discuss how our comprehensive technology solutions can boost your online sales, improve customer experience, and streamline your retail operations.